FEMA provides the How to Read a Flood Insurance Rate Map (FIRM) Tutorial on their website. This tutorial educates users on the use and application of FEMA FIRMs. Each component of the FIRM is explored. The tutorial includes a section that contains examples of getting specific information from FIRMs. If you experience problems navigating FEMA’s Map Service Center, please call our office at (407) 571-8331. City personnel are available to assist you with using the website or provide map information to you.