COVID-19 FAQs

Local State of Emergency

Why did the City of Altamonte Springs declare a Local State of Emergency?

Declaring a Local State of Emergency is a normal part of the disaster response process. It allows the City the ability to leverage State and Federal assistance if needed. There is no reason to panic, but we urge our residents to follow the recommendations provided by the Centers for Disease Control and Prevention, Seminole County Emergency Management, the Florida Department of Health and Governor DeSantis’ Office. It takes all of us working together to slow the spread of COVID-19.

Are face coverings required?

Per Seminole County Executive Order 2020-030, face coverings are to be worn by every person working, living, visiting or doing business in Seminole County while at places of assembly, businesses and other places open to the public.

What are the minimum standards for businesses and places of assembly?

All places of assembly, businesses and other places open to the public in Seminole County shall follow these conditions, unless precluded by any order issued by the Governor for the State of Florida or if social distancing would preclude the provision of service to a customer, such as in a hair salon, nail salon or other similar personal services:

  • All persons, employees, patrons and participants must practice physical distancing by staying at least six (6) feet apart (hereinafter “social distancing”);
  • Meetings, workshops, training programs and other modes of assembly must ensure appropriate social distancing; and
  • Checkout points and staging areas, including storefronts, must be monitored for social distancing requirements by means of marking floors or similar actions to maintain social distancing between patrons and employees.

Businesses that provide services requiring employees and patrons to be within six (6) feet of one another, such as hair or nail salons, are subject to all other provisions of this Order.

Seminole Cares

How will Seminole County distribute CARES Act funds?

The State of Florida has allocated $82 million to Seminole County in Coronavirus Aid, Relief, and Economic Security (CARES) Act funds, which are intended to address the economic consequences due to the COVID-19 Pandemic. The Seminole County Board of County Commissioners has approved Seminole CARES, a comprehensive relief package supporting County businesses, residents, not-for-profits, and local government entities. 

Seminole CARES proposes 100% of the initial disbursement of CARES Act funds from the State of Florida be allocated towards the County businesses, residents, and not-for-profits hardest hit by the COVID-19 pandemic. The County Commission has allocated $10 million towards Seminole CARES Small Business Grants, $7 million towards Seminole CARES Individual Grants, and up to $3 million towards Seminole CARES Not-For-Profit Grants.

How do I apply for Seminole CARES financial assistance?

  • The online application portal for Seminole CARES Small Business Grants is scheduled to launch on Wednesday, August 19 at 10 a.m.
  • The online application portal for Seminole CARES Individual Assistance Grants is scheduled to launch on Wednesday, August 26.
  • Interested applicants are strongly encouraged to prepare for the application process by compiling required documents and application content prior to the portal launch in order to expedite the process. Grants for both programs are awarded on a first-come, first-served basis.

Where can I find more information on Seminole CARES?

For more information on the Seminole CARES program, please visit www.SeminoleCares.com.

City Services

Are City offices open?

The City Hall Complex and City Clerk buildings are open to the public from 7:30 a.m. to 4:30 p.m. The Westmonte Recreation Center is open from 8 a.m. to 5 p.m. Face coverings are required inside all City facilities and buildings.

The COPS Center located inside the Altamonte Mall is open. Fingerprinting services are available from 11 a.m. to 2 p.m. Monday through Saturday by appointment only. Appointments are available through September 30 at this time. Please continue to monitor for additional future dates. Walk-ins are not accepted. Visit the COPS webpage for more information.

How will COVID-19 affect my utility bill?

Altamonte Springs has suspended disconnection for nonpayment for the duration of the Local State of Emergency. For more information, visit the Utility Billing webpage.

How will the City conduct public meetings?

Pursuant to State of Florida Executive Orders 20-69 and 20-179 as well as City of Altamonte Springs Executive Order 2020-02, and in order to protect the health, safety and welfare of residents, communications media technology (CMT) will be used to conduct meetings of local government bodies during the time that the Local State of Emergency is in place. The next Altamonte Springs City Commission meeting is on August 18, 2020, at 7 p.m. where attendees can participate in a virtual format. Instructions on how to connect to our digital meeting platform are available on our website for members of the community who wish to participate electronically. Individuals interested in the public hearings scheduled for the Commission meeting on August 18 may also participate in person at the City Hall Commission Chambers, as well as through the moderator by calling (407) 571-8020.

Will COVID-19 impact my trash collection days?

Trash collection days are not impacted and will continue as normal. Please remember that trash and recyclables must be placed curbside by 7 a.m. on your scheduled collection days.

Is the City Library open?

The City Library is open to the public with limited access Monday through Saturday from 10 a.m. to 4:30 p.m.

Are City parks open?

City parks are open for public use. Park visitors are required to follow appropriate social distancing, face covering and safety protocols.  
Basketball and racquetball courts are available for play with capacity limits.

All playgrounds and pavilions are open. Reservations are not accepted at this time.

Are City outdoor and therapeutic pools open?

The City outdoor pool is open for members with an aquatic activities pass. The therapeutic pool remains closed at this time.

Altamonte Springs Recreation Activities

Is the City still offering aquatic activities?

Modified passes for aquatic activities at the outdoor pool are available. Passes include limited access to water fitness classes, lap swim and open swim times. Once a pass has been purchased, online reservations are required to participate in all activities. Day-of activity or walk-up reservations are subject to availability. Passholders are limited to reserve up to three sessions of each activity per week.

  • Online registration is now open for sessions through Sunday, August 9 and those beginning Monday, August 10.

If openings are still available at 12 p.m. the Thursday prior to an upcoming week, reservation limitations will lift and passholders can make additional reservations. All reservations must be completed by 5 p.m. the day prior to each activity.

Are all senior, youth and special needs programs canceled?

The City began a phased reopening of recreation activities that will include aquatics and sports programming for youth, adults and seniors. All activities have been structured for the safety of our patrons while complying with social distancing efforts. Online registration is now open and required to participate. Day-of and walk-up reservations are subject to availability. Visit the recreation registration page to sign up.

Is Summer Camp at the Westmonte Recreation Center still available?

Registration is now open for a summer camp program for children ages 8 to 12. The program offers one-week sessions with the last session starting Monday, August 10. Daily activities include sports and games, swimming, arts and crafts, movies and special guests. Face coverings are required for all participants.

Registration is limited to City of Altamonte Springs residents. Weekly registration is required with a capacity of 64 participants each session. Cost is $90 per session. Visit the recreation registration page to sign up.

CITY EVENTS

When will events resume?

The City will continue to monitor reports and advisements from Governor DeSantis’ Office, the Centers for Disease Control and Prevention, Seminole County Emergency Management and the Florida Department of Health to reassess and adjust plans accordingly.

More Information

Last updated 8/7/2020