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vision & mission statement

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Our Vision

A local government which embraces the changing needs and expectations of our customers.

Our Mission

To provide outstanding service in an efficient, effective and professional manner.

Our Values

  • Accountability accept full responsibility for, and ownership of our actions.
  • Leadership lead by example and demonstrate commitment to the city's vision, mission and values.
  • Teamwork serve on work teams committed to making improvements in our daily work, and establish partnerships with each other and with the customers we serve.
  • Action respond to the needs of our co-workers and our customers in a timely manner.
  • Management provide training to supervisors and managers in managing the "Altamonte Way". Reward outstanding performance and encourage pride.
  • Open-minded maintain a flexible attitude, receptive to creative and innovative approaches to serving those in our community.
  • Neighborly demonstrate genuine concern for our employees and our customers "We are People Who Care about People."
  • Training provide employee training and development opportunities; encourage a never-ending quest for knowledge.
  • Ethics demonstrate a high standard of integrity, honesty and fairness.
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