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Building Permits & Inspections

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1. Do I need a permit for building construction work?
2. Do I need a permit to install a new fence?
3. Do I need a permit to replace a fence?
4. Do I need a permit to paint?
5. Can a homeowner/building owner pull their own permit?
6. How long is a permit valid for?
7. How much does a building permit cost?
8. What happens if I don’t get a permit for work requiring a permit?
9. What codes have been adopted by the City?
10. Are the Florida Building Code and Florida Fire Prevention Code online?
11. Has the City of Altamonte Springs adopted any technical amendments to the Florida Building/Fire Prevention Codes?
12. How long does it take for a plan review?
13. Can I start work on a project before my plan is reviewed?
14. Can a homeowner submit their own hand drawn plans for a residential project?
15. Is an architect or engineer required?
16. Do I need to provide a letter of approval from my Homeowner’s or Condominium Association with my building permit application?
17. What is the minimum wind speed design in the City of Altamonte Springs?
18. Are the wind-borne debris provisions of the Florida Building Code applicable in the City of Altamonte Springs?
19. What does a contractor need to do in order to pull a permit in Altamonte Springs?
20. Who do I call to get an inspection?
21. Can I pull a permit online?
22. What should I be aware of if I am hiring a contractor?
23. How do I file a complaint against a contractor?

City Clerk

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1. How do I apply for a Business Tax Receipt?
2. How do I request a public record or a lien verification search?
3. Do I need a permit for my special event?

Code Enforcement

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1. How do I report a code violation?
2. How quickly will a code compliance officer respond to a complaint?
3. Are complaints kept confidential?
4. Can advertising signs be placed in right-of-ways or medians?
5. Is it a property owner’s responsibility to maintain the right-of-way between the sidewalk and the street?
6. Is an Arbor Permit required to cut down a tree?
7. Is an Arbor Permit required to trim or prune a tree?
8. What are the penalties for illegal tree cutting or trimming?
9. Is a commercial / multi-family / homeowner’s association required to maintain their site and landscaping?
10. Do I need a permit to have a garage sale?
11. Do I need a permit to put a balloon, banner or other type of attention getting device in front of my property?
12. Can I park a boat, boat trailer, camper, motor home in a residential area?
13. How tall is grass allowed to grow before being considered a violation of local codes?
14. When is a vehicle considered a commercial vehicle and are commercial vehicles allowed in residential neighborhoods?
15. Are vehicles parked on a driveway required to have current tags and be driven regularly?

Cranes Roost Park

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1. Can I bring my pet to Cranes Roost Park?
2. My business would like to sponsor an event, who should I contact?
3. May my business or organization hand out literature during an event in Cranes Roost Park?
4. How do I become a food, merchandise or literature vendor for events in the park?
5. Who do I contact about leasing space in the Uptown Altamonte business district?
6. Who do I contact if I want to have a wedding in the park?
7. Do I need a permit for filming in the park?
8. Are there accommodations for disabled patrons in the park?
9. What is the distance of the walkway surrounding Cranes Roost Lake?
10. What are the park hours on non-event days?
11. Is fishing allowed in the lake?
12. Where do I park for an event?
13. What are the red phones located throughout the park?
14. Where can I find more information about the park?
15. Who is in charge of the events that take place in the park?

Cranes Roost Park - Weddings

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1. Where in the park can I have my ceremony?
2. What is provided?
3. What are the rental fees for having my wedding at Cranes Roost?
4. When can I make a reservation?
5. Are there forms to fill out?
6. Are there weddings held year round?
7. Are chairs provided?
8. Can we throw rice?
9. Can we use a tent?
10. Can I have a reception at Cranes Roost Park?
11. What happens if the weather doesn’t cooperate?

Finance/Procurement

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1. How do I do business with the City?
2. How can I get on the City’s “Vendor List”?

Fire Inspections & Investigations

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1. Is a copy of the Florida Fire Prevention Code available online?
2. Can I burn yard trash or other debris in my yard?
3. Is it legal to use fireworks?
4. Does the City maintain fire hydrants?
5. Do my fire extinguishers have to be inspected and tagged?

Human Resources

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1. How do I apply for a job with the City of Altamonte Springs?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Planning & Building

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1. What is the zoning for my property?
2. What is the comprehensive plan future land use map designation for my property?

Police

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1. Where is the Police Department located?
2. Where is the COPS Center located?
3. Where can I get fingerprinted?
4. Where can I find the forms to self report a traffic crash?
5. Where can I find a complete listing of the City's Ordinances?
6. What are the laws or regulations on car restraints for children?
7. What do I do if I want to contest a citation I was issued?
8. Who can I call to report traffic concerns (traffic enforcement, speeders, etc.)?
9. Who can I contact to report suspected drug activity?
10. How can I get someone’s vehicle towed?
11. How can I obtain a local background check?
12. Can I report a crime online?
13. What is the Police Department's policy on bias based profiling?

Public Works

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1. Where are the City's Standard Details located?
2. Who do I call if I am on a well and/or septic tank and want to hook up to City water and/or sewer services?
3. Is my property located in a flood zone?

Public Works - Irrigation

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1. What are my watering days if I have reclaimed water?
2. When can I irrigate if I don’t have reclaimed service?
3. Why is the pressure in my reclaimed system lower during the day?
4. Who do I call if I need to replace/repair the reclaimed connection?
5. Can I water more than two days a week if I am planting new shrubs and/or replacing the sod in my yard?
6. Who do I call to connect to the reclaimed water system?

Public Works - Lakes

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1. Do I need a permit to clear vegetation along my shoreline?
2. Do I need a permit to build or modify an existing boat dock?
3. Who do I call to learn more about the lakes in Altamonte Springs?

Public Works - Sewer

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1. What does a sewage lift station do?
2. What should I do if I see a red light or hear an alarm sounding at a lift station?
3. What are some of the causes for failure in the sewer system?
4. During the hurricanes of 2004 there was news coverage about overflowing stations. What can be done to prevent this?
5. What should I do with the grease from cooking?
6. Who do I call if I am on septic tank system and want to hook up to City sewer services?
7. Who do I call if I have a sewage back up?

Public Works - Solid Waste & Refuse

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1. Where do I place my refuse for collection?
2. When do I put out my refuse?
3. What kind of containers do I use?
4. What will be collected?
5. What will NOT be collected?

Public Works - Solid Waste Management

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1. Does the City have special pick up for large items?
2. What are the City’s guidelines for yard waste Wednesday pick-up?
3. Which holidays do not have refuse pick-up?
4. Where can I dispose of my Household Hazardous Waste?
5. Where do I get new recycle bins?

Public Works - Stormwater

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1. Is my property located in a flood zone?
2. Where can I obtain flood insurance?
3. Is it ok to blow leaves and grass clippings into the street or storm drain?
4. How do I know if my property is located in the floodplain?
5. Who uses the FIRM?
6. Where can I view the FIRMs?
7. How do I read a FIRM?
8. How can I change or correct a FIRM?

Public Works - Streets & Sidewalks

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1. Can the City install a “Children at Play” sign on my street?
2. Who do I call if a City street sign has been vandalized?
3. Who do I call to report a pothole?
4. Does the City repair sidewalks?

Public Works - Water and Sewer Services

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1. Who do I call if I am on a well and/or septic tank and want to hook up to City water and/or sewer services?
2. Who do I call if I have a leak at my home and need to have my water turned off?
3. Who do I call if I have a sewage back up?
4. How do I obtain a temporary meter for construction or other use?

Public Works - Water Distribution

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1. Who do I call if I am on a well and want to hook up to City water services?
2. Who do I call if I have a leak at my home and need to have my water turned off?
3. Who do I call if my drinking water is cloudy, has an odor or tastes bad?
4. Do I need a backflow prevention device on my potable drinking water line if I have a well on my property?

Recreation - Programs

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1. What are the ages and fees for children’s camps?
2. When is the outdoor pool open?
3. How can I use the therapeutic pool?
4. Do you have a senior center?
5. How can my parent/I get involved in senior activities?
6. Are swim lessons one-on-one?
7. Do you offer swim lessons?
8. How much do swim lessons cost?
9. How much does it cost to swim at the pool?
10. How old must a child be to take swim lessons?
11. What is the therapeutic pool schedule?

Recreation - Recreation Centers

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1. Do I need to be a City Resident to rent a pavilion?
2. What is the latest you can be in the civic center or a meeting room?
3. Do you allow pets in the City parks?
4. Where are the City’s civic centers?
5. How much does it cost to rent a civic center?
6. Do pavilions have to be rented?
7. How much does it cost to rent a pavilion and what are the hours?
8. Do you have to pay when you reserve a pavilion?
9. How soon do pavilions need to be rented?

Recreation - Special Needs

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1. Do I need to live in Altamonte Springs to take part in the special needs recreation programs?
2. How do I sign up for programs and activities?
3. What is the age requirement for the special needs recreation programs?
4. What kind of supervision do you have at events?
5. How can I sign up for Sparklers Cheerleading?

Recreation - Sports

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1. How do I register for a sports program?
2. What activities do you have for adults?
3. If I am unable to register on-line, how do I register for a sport or program?
4. What ages can participate in youth sports?
5. How can I find out if an outdoor activity (i.e., swim lessons, baseball practice, etc.) has been canceled due to bad weather?